ADT Medium and Large Business Billing Questions Call ADT for Billing information Depending on how your account is billed, ADT has resources to assist you with billing questions. In addition, we have provided answers to some basic billing questions here. - If you receive one consolidated bill for all service locations, call: 1-877-862-0697. Your invoice will include an extension number for the representative assigned to your account.
- If you receive local billing, contact the ADT Account Service Center at: 1-800-ADT-BILL (238-2455).
Q: When my system was installed, I wrote a check to ADT, but it's not reflected on my first bill.Is there a problem?
A: Occasionally, because of billing cycles, your first bill is issued before that first payment has been posted.Your payment should appear on your next bill; if not,call the ADT Account Services Center at
1-800-ADT-BILL(1-800-238-2455). Q: My invoice is slightly higher than I expected. What were the extra charges?
A: State and local municipalities sometimes charge tax on the services provided by ADT, which ADT is then obligated to collect as part of the monthly billing process. Q: I received an invoice,but do not see a "Payment Due Date." When is my payment due?
A: ADT bills for monitoring services in advance, based upon your pre-selected billing schedule (monthly, quarterly, etc.). Your payment is due upon receipt of your invoice. Q: I want to maintain my service address, but need to change where my bill is sent.
A: To change your billing address, please contact the ADT Account Services Center directly at
1-800-ADT-BILL (1-800-238-2455). For all other billing related questions,contact the ADT Account Services Center at 1-800-ADT-BILL (1-800-238-2455). | 
