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False Alarms

False alarms not only have a negative impact on you, but they also impact ADT, and even your community. False alarms can:

  • Cost you hundreds of dollars
  • Create dissatisfaction with your security service
  • Put unnecessary demands on your community police and fire protection resources
  • Waste your time and interfere with your busy life

What causes false alarms? A number of things. Most frequently:

  • User Error
  • Faulty equipment or design
  • Acts of nature or property vandalism
Learn more about false alarms and what causes them, check out these basic Questions About False Alarms.

  How to Reduce False Alarms

Though you can't do anything to prevent an act of nature, such as a storm, or prevent intruders from damaging your system, you can choose ADT to ensure you have a system that is properly chosen and designed for your home and needs.

In addition, there are a few steps you can take to minimize the false alarm potential for your system:

  • Be sure the entire family is familiar with the operation of the system equipment.
  • Keep a simple instruction sheet for the operation of your system handy.
  • Test the system at least once a month.
  • Report any faulty operation to ADT immediately.
  • Keep your password and account information in a safe place the whole family has access to in case of an alarm.
  • Report any changes in your setup, passwords, phone number, or home layout to ADT.
  • Securely close and lock all doors and windows prior to arming your home security system.
Use these simple tips to help prevent false alarms. It will save time, money, and community resources — plus enhance the level of your home security. Be sure to read and review the False Alarm Prevention Checklist.

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