False Alarm Prevention Checklist

My family and I have been trained in the proper operation of the system.

I have been given a summary operating sheet and the security system operating manual, which I have placed in an emergency procedure file for easy access by family members or other responsible individuals.

I know how to cancel an accidental alarm activation and know the cancellation code. And I have trained authorized users on this procedure.

I know how to turn off motion detectors while leaving other sensors on. I understand that moving objects on the premises may cause a false alarm.

I know how to test the system and how to contact the ADT Customer Monitoring Center.

I understand the length of the delay time on designated entry/exit doors and I believe this will provide sufficient time to get in and out of the premises. My entry time is __________. My exit time is __________.

I have ADT's phone number to request repair service or to ask questions about my alarm system.

I have been offered the option of a familiarization/no-dispatch period (only applicable to new customers).

I know where the main control panel, battery and transmitter are located.

I understand that indoor pets can cause false alarms and I will contact ADT to adjust the system as necessary.

I have received an alarm sheet that describes how the alarm company will communicate with me in the event of various alarm signals.

I understand the importance of keeping my emergency contact information current by calling 1-800-ADT-ASAP.

I understand the importance of immediately advising ADT if my phone number changes (including area code changes). I understand the importance of any other changes to my telephone service such as call waiting or fax line.

I am aware of the possibility that local alarm ordinances may govern the operation of the system and I will comply with applicable requirements (permits, fees, etc.).

I will contact ADT before I do any remodeling (such as extensive painting or moving walls, doors or windows).

I understand the certain building defects (such as loose-fitting doors or windows, rodents, inadequate power and roof leaks) can cause false alarms. I will correct these defects as I become aware of them.

The alarm company has given me written false alarm prevention techniques to help me prevent false alarms.

I understand my responsibility to prevent false alarms. I understand it is critical to safety and security and my responsibility to assure that all users of the system (such as residents, employees, guests, and cleaning and other service people) are trained on its proper use. I will review the procedure with the appropriate people immediately and schedule periodic refresher sessions.