ADT Preferred Business Services

Customize your business security service plan with ADT Preferred Services to get exactly what you need.

ADT understands that, like the rest of your business, your operational efficiency also needs protection. That’s why we provide service solutions that can offer both peace of mind and the resources you need to help better manage your business.

We’ve structured these packages— called ADT Preferred Service Plans—in three tiers - Silver (two services), Gold (three services) and Platinum (four plus services) -  so you can customize a plan that meets your business needs now and into the future.

	Preferred Monitoring Service Leading-edge technology through seven interconnected facilities throughout North America
	Parallel Protection® Back-up communication in the event your phone lines fail
	Quality Service Plan Maintenance coverage for potential unexpected repair costs
	Preferred Technical Support Troubleshooting assistance and answers 24/7/365
	Preventative Maintenance Prescheduled service inspections
	Training Hourly rate for hands-on training on products and services
	ADT Select DataSourceSM 24/7 secured Web access to your ADT account activity to help manage your security events
	ADT Select EntrySM Online Web service that allows multiple card access systems to be administered through a single interface
	ADT Select VisionSM Remote Guard Tours Remote video surveillance security guard tours by ADT Special Operations Team with Web-hosted reporting services
	ADT Select VisionSM Video Auditing Services Remote video analysis of customer defined business, operational, and security procedures with weekly compliance reporting
	Interactive Video Monitoring Remote video monitoring of business activity by ADT monitoring centers