ADT National Accounts Our National Account Division is comprised of our most experienced security consultants and personnel, hand selected to service our top clients on a one to one basis. Our special orientation offers you: - A highly consultative relationship with each client
- Standardized pricing across the country
- Centralized support in our National Customer Monitoring Center and National Customer Care Center
- Extensive resources of the nation's #1 security provider
Consultative Relationship Our National Account Division is comprised of our most experienced security consultants and personnel hand selected to service our top clients on a one to one basis to ensure the highest level of satisfaction. Standardization of Service With ADT’s extensive, nationwide network of offices, we are able to offer you consistent, standardized pricing on equipment, installation, monitoring and reporting throughout the entire country. That makes planning and budgeting for your security expenses significantly easier and dependable. Centralized Support ADT can take care of all your monitoring needs through our unparalleled National Service Monitoring Center. The Center is staffed by a team of dedicated professionals who are specially trained to handle traditional and unique accounts. The CMC is comprised of seven locations strategically located across the U.S. to provide you with 24-hour customer service 365 days a year; connecting with a live person.
ADT's National Customer Care Center is dedicated to project management. The Center was developed to specifically provide you with the convenience of a single point of contact for all your security requirements, from installation to service. The NCCC teams oversee the strategic plan developed by your National Account Manager, helping to manage every aspect of your project. Extensive Resources As the security industry leader, we offer you the strength, reliability and resources of 220 offices strategically located throughout the U.S., including the skills of thousands of highly-experienced technicians nationwide. And unlike many security providers, ADT directly employs every one of our personnel and operates every service and installation office. |