Safety Tips
When you think about it, living a safer life is often a simple question of "why not?"
For instance, if you’re going out with your family to a mall, amusement park or other public place, why not write your cell phone number on your child’s hand in case they get lost?
When you go away for a long weekend, why not turn down the volume on your telephone or answering machine so it can’t be heard by a potential burglar?
At ADT, we've found that when it comes to safety, little things can make a big difference. Ask your Custom Home Services Sales representative about our Home Safety Guide. It's our way of helping to make your home a safer place.
* Cellular data providers may charge data transfer fees for accessing their system on wireless devices.
** May not be compatible with certain television models.
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Whenever you call us, 24/7, at an easy-to remember 800 number, you will be connected directly to a Preferred Customer Service Agent empowered to answer your questions or deal with your situation.
You will also have the option of contacting us at a dedicated e-mail address, and will receive a prompt and thorough response.
With ADT’s Preferred Quality Service Plan, our extended limited warranty, should you require us to visit your home for non emergencies, we will do so the same day or by the next business day (excluding Sundays and holidays).
| Online Resource
As an ADT Customer, you’ll be able to review and update your monitoring account information, and learn about new features and security procedures.
| Safewatch® VideoView®
Keep an eye on what you value most whether you’re home or away.
With Safewatch VideoView, you can see video from your home from anywhere in the world! You get a system with up to 12 indoor or outdoor color cameras that can be viewed from any web-enabled computer, cell phone or PDA*. Or, view video from any room in the house on any connected TV** or dedicated monitor!
ADT Custom Home Services may
not be available in all areas.
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