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 Always There®

It begins with a simple notion. ADT Always There®. We apply this to all we do—from our exceptional local service to our advanced network of monitoring centers that help provide 24/7 protection and rapid fast response to burglary, fire, smoke and carbon monoxide.

* Certain restrictions apply. See reverse side of actual ADT guarantee certificates for complete details.

1 If during the six months following installation we are unable to resolve any installation/service-related concern, we will refund the installation charge and/or any monitoring fees paid. See 6-month ADT Money-Back Service Guarantee Certificate for full details and conditions.

2 The customer who presents ADT with the original Theft Protection Certificate will be eligible to receive a reimbursement of up to five hundred dollars ($500.00) of customer’s homeowner’s insurance deductible (if any), if ALL of the following requirements are met to ADT’s reasonable satisfaction. (i) the property loss was the result of a burglary that took place while the customer’s ADT security system was in good working order, connected to ADT’s central station and was “on” and while all the customer’s doors and windows were locked; and (ii) the intruder entered the residence through a door, window or other area equipped with an ADT detection device, and such detection device was not “bypassed”, and (iii) customer is not in any way in default under the ADT Residential Systems’ Customer’s order; and (iv) customer files a written claim with its homeowners’ insurance company, and such claim is not rejected or otherwise contested by the insurer; and (v) customer reports the burglary loss to the appropriate police department and obtains a written police report; and (vi) customer provides ADT with copies of the insurance claim report and the police reports; and (vii) customer certified in writing to ADT (by signing the ORIGINAL CERTIFICATE and presenting it to ADT) that all of the foregoing requirements have been satisfied. Customer understands that presentation of the ORIGINAL CERTIFICATE signed by customer is required and understands that ADT reserved the right to reject any application for reimbursement that does not comply with ALL of the requirements. Photocopies and other reproductions of the certificate will NOT be accepted. By signing the documents, customer certifies to ADT that all of the foregoing requirements have been satisfied. Subject to terms and conditions of the Residential Systems’ Customer’s Order between customer and ADT Security Services.

3 To qualify for the Mover’s Security Guarantee, you must be a current or former ADT customer who has had active ADT contract monitored service for two years (24-months), and your ADT account must be in good standing, or have been in good standing when you left ADT. Offer valid for two (2) years following cancellation of ADT service in your prior home. 36-month monitoring agreement required at the then-prevailing monthly monitoring rate. ADT may substitute a comparable home security system package. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Additional monitoring fees required for some services.

† National Burglar and Fire Association, 2000.

Helping to Protect for Over 130 Years

For the past 130 years, ADT has been helping to
protect America's most luxurious homes.
Today, we also help protect most Fortune 500 companies, ports, airports, transit systems, financial institutions, and even governmental agencies.

ADT Custom Home Services Representatives take the time to get to know you and to understand the life you lead. We can offer you ADT services with security, video and lighting solutions you require and request. The system can be installed with minimum disruption and with sensitivity to your décor and aesthetics.

Now, all this—advanced technology, exceptional service and custom solutions—can be found under one roof. Yours.

Gold Dots

ADT's Guarantees:
Six-Month Money-Back Service Guarantee1
Should you decide that ADT Custom Home Services is not for you, we’ll refund your installation price and all monitoring fees you paid within the first six months.*
Gold Dots
Theft Protection Guarantee2
Your home is three times less likely to be burglarized† when you have an ADT alarm system. In the unlikely event of a burglary while your system is armed, we will pay your insurance deductible up to $500.*


Mover’s Security Guarantee3
If you move after two years, ADT will provide you with a discount on the installation on an ADT Safewatch® Essentials or Safewatch® Essentials Plus monitored security system in your new home, along with other additional benefits.*
Gold Dots
Homeowner’s Insurance Certificate*
Some insurance companies recognize that you are much less vulnerable to burglaries with ADT protection. That’s why our Homeowners Insurance Certificate may save you up to 20% off your homeowner’s insurance premium, making your ADT security system an investment that helps pay for itself over time.

ADT Custom Home Services may
not be available in all areas.