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Small Business Security Tips: Liability and Theft Threats Categories: Other Threats Liability – More and more, businesses need to protect against lawsuits and false insurance claims brought by customers as well as employees. Vendor Theft – Delivery shortages are very common. Have your employees count every item delivered. Employee Productivity – Otherwise honest employees stole $160 billion last year by wasting time on the job. Poor Customer Service – The average customer service incident results in the loss of a minimum of 10 customers. Fraud – Customers are less likely to commit credit card and merchandise return fraud when there is an obvious video surveillance system in place.
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