Features and Functions

The video doorbell that knows who (or what) is there 

As part of your ADT system, the battery-operated Nest Doorbell alerts you about activity on your doorstep. It’s smart enough to know the difference between people, pets, vehicles and packages, and the Familiar Faces* feature can let you know when frequent visitors arrive. 

*Some features, including mobile notifications, remote control, video streaming and video recording require working internet and Wi-Fi. Not available in Nest Cameras used in Illinois.

Get reliable video security with a taller field of view

The tall 3:4 aspect ratio lets you see people clearly from head to toe, as well as packages on the ground. Check in anytime with 24/7 live view, and if you miss something, you can review up to 30 hours of event video history and see what happened. HDR helps with bright, high-contrast sunlight, and night vision gives you a clear image even in low light and darkness.

An essential part of your ADT system 

Professional installation and configuration from ADT, combined with the battery-operated Nest Doorbell’s flexible design, make it compatible with just about any kind of home. Its integration with the rest of your security and smart home devices will take your home from smart to brilliant. Here’s how:

• If you’re home, you can see who’s at the door through your Google Nest Hub (2^nd gen) or Nest Hub Max’s display. Then, use the touchscreen to unlock your smart locks and disarm your system to welcome your guests in. 
• Greet visitors or delivery drivers while on the go using the Google Home app and the camera’s 2-way talk feature. If you need to let someone in, use the ADT Control app to unlock the door and disarm your system.
• You can also use your speaker devices (Nest Mini, Nest Hub (2^nd gen) or Nest Hub Max) as a doorbell chime and hear an audible alert in your house when someone rings the doorbell. 

Some of the functions of your  Google Nest Doorbell ** 

Prerecorded quick responses 

Use a standard response when someone's at the door, like “Just leave it by the door” or “Be right there”.

In the Google Home app:

1. Tap the notification you receive of a doorbell press and select a Quick Response.
2. If a Quick Response notification option isn’t available, tapping the notification will automatically open the Home app. There you can see the live video and tap Quick Responses to select one.

Talk and Listen with the Doorbell

Talk and Listen lets you talk to people through your camera even when you're away from home.

For example, if the Nest camera on your front porch sends you a motion alert, you can open the app to see who’s there. If it’s a delivery person with a package, you can tap the Talk button to tell them to leave the package on the porch. Quiet time 

In the Google Home app:

1. Open the Home app.
2. Tap the camera or doorbell you want to speak through.
3. Tap the microphone  . If the camera is off, tap Turn on.
4. The camera will chime on the other end. This lets the person in front of the camera know you're about to say something. Now you can start conversing.
5. To hang up, tap [mic icon]. The camera will chime a second time on the other end, letting the other person know the conversation has concluded.

Create an Alert

Your doorbell can send alerts when it senses motion, picks up a sound, notices a person, and other activity. With your included Nest Aware subscription, your doorbell can use advanced logarithms to improve its motion and sound detection and send you better notifications.

To set up an alert in the Google Home app:

1. Open the Home app.
2. On the home screen, tap your camera.
3. Tap Settings .
4. Select Notifications.

Nest Doorbell Settings

You can change a variety of settings for your Google Nest cameras and doorbells: video quality, notifications, battery usage, the name of your device, and more.

Depending on which Nest camera or doorbell model you have, you can change its settings in the Home app, the Nest app, or both.

• If you set up your camera or doorbell in the Home app, use the Home app to change its settings.
• If you first set up your camera or doorbell in the Nest app, most of its settings are in the Nest app, but you can also change some settings in the Home app.
• Camera settings that appear in both the Home app and Nest app (for example, turning the camera on or off) looks different. However, if you change one of these settings in one app, it is also reflected in the other app.

In the Google Home app:

1. Open the Home app.
2. On the home screen, tap your camera or doorbell.
3. Tap Settings . From there, you can change its settings.

Watch Live Video

You can view your doorbell at a glance with the Home app.

1. Open the Google Home app.
2. Tap Cameras to view all your cameras and doorbells, or scroll down and select a specific one.
3. If the doorbell isn’t streaming, tap Turn on. Or you can tap Turn off to manually stop streaming.
4. If your doorbell is offline, you can tap Retry to reconnect.

1. Open the Home app.
2. Select your camera.
3. Tap History near the bottom of the screen.
4. Scroll to an event in your camera’s video history timeline. You can also tap Full history for a list of events.
5. Choose the event you want, then tap Event details.
6. Near the top of the screen, tap Download  to save the video clip to your phone. From there, you can share the video clip via email or social media app.

**Some features, including mobile notifications, remote control, video streaming and video recording require working internet and Wi-Fi.

Installation and Setup

If your Virtual Appointment has not been scheduled, please call (800) 493-7807. Your virtual agent will walk you through setting up your Nest Doorbell, linking your Google and ADT accounts, and setting up Nest Aware.

Pre-Installation

Before you install your doorbell, be sure you have the following:

• A Google account. If you have not set up a Google account, you can find instructions here: Create Google Account
• Download the Google Home app from the Google Play Store or App store

Choose the installation method best for your home:

The Google Nest Doorbell can be set up in two ways - wired or wirelessly.

• Wireless: The doorbell will not connect to household current, but will rely solely on battery power. You can use the voice announcement feature to receive notice of doorbell activity on one or more Google speakers, such as a Mini, Hub or Hub Max. You can also only use the Google Home app to receive notifications when someone is at the door.
• Wired: The doorbell is connected to household power. This method is required if the doorbell is to be connected to an indoor chime.
  • Wire terminal: the doorbell is connected to wires which are directly connected to your home's power. This is the common method when replacing an existing wired doorbell.
  • Indoor power adapter: The doorbell is connected to a power adapter which is plugged into a nearby electrical outlet.

You are now ready for your Virtual Appointment!

Your ADT Virtual Agent will walk you through setting up your Nest Doorbell, linking your Google and ADT accounts, and setting up Nest Aware. If you would like to begin with the setup before your appointment, please follow the instructions below.

Wireless Installation

1. Check that you have everything for installation:
   • Tools:
     • Pencil
     • Phillips screwdriver
     • Power drill
       • Phillips drill bit
       • 1/4" drill bit (for wall anchors)
       • 3/32" drill bit (optional, to drill into hard materials like brick and stucco)
     • Rubber Mallet or Hammer
     • Bubble level (to check doorbell alignment)
   • App and Internet Requirements:
     • The Google Home app
     • A compatible phone (to connect to Wi-Fi and use the Home app)
     • Your Wi-Fi network name and password
     • A broadband internet connection, with at least 2 Mbps for your doorbell
       
       
2. Charge your doorbell using the included USB cable. The status light will appear solid white then it is fully charged.
   
   
3. Connect the Doorbell to the app with the QR code
   1. Open the Google Home app.
   2. Tap the + symbol up top and then select Setup Device.
   3. Select New Devices.
   4. If you have more than one location, choose the one where you’re setting it up.
   5. The Google Home app will look for your device. If it can’t locate it, the app might ask you what you want to set up.
   6. Select the correct Nest Doorbell.
   7. Then scan the QR code on the product and follow the guided tutorial in the app to insure you install your new doorbell correctly.
      
      
4. Once it’s installed and working, it’s time to link your Nest Doorbell to your ADT account. This will unlock great features like smart notifications, Quiet Time, familiar face recognition so your camera recognizes regular visitors, and 30-day clip storage at no extra charge. Select the instructions for your system:
   • ADT Control
   • ADT Pulse

Wired Installation

1. Check compatibility and voltage requirements. While the Nest doorbell can replace most wired doorbells, there are some cases where the doorbell system either doesn’t give enough power or gives too much power. You should check that your current doorbell can be replaced by the Nest doorbell.
   
   Refer to Check doorbell system compatibility with Nest doorbell.
   
   
2. Check that you have everything for installation:
   • Tools:
     • Pencil
     • Phillips screwdriver
     • Power drill
       • Phillips drill bit
       • 1/4" drill bit (for wall anchors)
       • 3/32" drill bit (optional, to drill into hard materials like brick and stucco)
     • Rubber Mallet or Hammer
     • Bubble level (to check doorbell alignment)
       
       
   • App and Internet Requirements:
     • The Google Home app
     • A compatible phone (to connect to Wi-Fi and use the Home app)
     • Your Wi-Fi network name and password
     • A broadband internet connection, with at least 2 Mbps for your doorbell
       
       
3. Charge your doorbell using the included USB cable. The status light will appear solid white then it is fully charged.
   
   
4. Turn the power off to your doorbell system
   1. Switch the power off for your doorbell and chime at your home’s breaker or fuse box. This will protect you and your equipment during installation.
   2. Try to ring your doorbell to confirm that you’ve flipped the right switch to turn the power off. If needed, you can switch off the main power at the breaker box instead.
      
      
5. Remove your old doorbell and disconnect the wires. You’ll probably need a screwdriver for this step.
   
   Note: If you plan to replace the Nest Doorbell wired, you’ll need to remove the chime connector that came with it, too. Your Nest Doorbell battery doesn’t need it for wired installation.
   
   Refer to Uninstall Nest Doorbell (wired).
   
   Tip: As you remove your old doorbell, bend the doorbell wires or tape them so they don’t slip back into the wall.
   
   
6. Connect the Doorbell to the app with the QR code
   1. Open the Google Home app.
   2. Tap the + symbol up top and then select Setup Device.
   3. Select New Devices.
   4. If you have more than one location, choose the one where you’re setting it up.
   5. The Google Home app will look for your device. If it can’t locate it, the app might ask you what you want to set up.
   6. Select the correct Nest Doorbell.
   7. Then scan the QR code on the product and follow the guided tutorial in the app to insure you install your new doorbell correctly.
      
      
7. Once it’s installed and working, it’s time to link your Nest Doorbell to your ADT account. This will unlock great features like smart notifications, Quiet Time, familiar face recognition so your camera recognizes regular visitors, and 30-day clip storage at no extra charge. Select the instructions for your system:
   • ADT Control
   • ADT Pulse

Troubleshooting

Troubleshooting Installation

In the Google Home app, tap the link in the app message to get the troubleshooting steps. If you need more help, here are some articles to try:

• Wi-Fi connection
• Wi-Fi interference
• Restart camera and the app
• Chime Issues

How Weather Affects Your Google Nest Doorbell *

Please know that severe changes in temperature (see below) do impact your Nest Doorbell (battery):  

Extremely cold weather has unfortunate effects on lithium-ion batteries. As the temperature drops, these batteries begin to have trouble holding a charge and if it gets cold enough, they'll stop working altogether. As a result, at certain temperatures, the batteries in your doorbell device may run out of power faster than expected and may need to be recharged more often.

• 41°F: the battery may not hold charge as effectively, resulting in more frequent recharges
• 32°F: the battery may not charge at all. Even hard wired may not charge. Battery life starts to decrease when the temperature reaches from 32 to -4 degrees Fahrenheit.
• -4°F: the battery may stop working completely until it warms up.

The above changes are designed to help prevent permanent damage to your Nest Doorbell.

Nest Doorbell (battery) is designed for the outdoors.

* Nest Doorbell includes battery options.

Google and Nest Doorbell are trademarks of Google LLC.