Need help with more advanced system questions or service needs?
These are the most common inquiries or service issues. Should you need assistance, the below examples can help you determine whether a Virtual Service appointment or on-site service assessment by a technician is needed to assist you:
On the Phone with an Agent
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On-Site Service by an ADT Technician
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Account reactivation and testing for ADT Command and Pulse® Systems
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Alarm system device wiring and hardwired sensor troubleshooting
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Alarm keypad and device programming
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